gUARANTEE


As a Marshalls Register Approved Installer we can offer you the unique Marshalls Hard Landscape Guarantee.

The guarantee protects your investment with a level of cover unmatched by any other company:

  • • Covers material defects for a full 10 years
  • • Covers installation defects for 5 years
  • • Is valid even if the Installer ceases trading
  • • Is index-linked, to protect your investment against inflation
  • • Is issued only when inspected and signed as satisfactory by you, the customer
  • • Upon receipt of the correctly completed request form and fee, Marshalls will send your guarantee certificate within 5 days
  • • Is great value at just £50 (+VAT) per £5,000 of the installed value
  • • Marshalls advise customers always to take out suitable protection against fault, such as The Hard Landscape Guarantee
       - Terms and conditions apply.*
*Terms & conditions
The Marshalls Hard Landscape Guarantee

The Hard Landscape Guarantee is only available for domestic installations installed by a Marshalls Approved Installer.

The Hard Landscape Guarantee covers Marshalls Products for 10 years and the workmanship of each installation undertaken by a Marshalls Register Installer for five years. The Guarantee is offered as an additional benefit and in no way affects any party’s statutory rights.

*HARD LANDSCAPE GUARANTEE CONDITIONS

Marshalls products are manufactured to the highest standards.

The Hard Landscape Guarantee is only available for domestic projects installed by a Marshalls Register Installer where a guarantee has been purchased; the cost of the guarantee is £50 (+VAT) per £5000 of the installed value. The Hard Landscape Guarantee can only be issued by Marshalls upon receipt of a correctly completed Guarantee Request Form and the relevant fee. The Hard Landscape Guarantee covers Marshalls branded products for ten years and the workmanship of the installation undertaken by a Marshalls Register Installer for five years. This guarantee is offered as an additional benefit by Marshalls and in no way affects any parties’ statutory rights.

Please note Drivelites and Livinglites are covered by the Hard Landscape Guarantee for five years only.

The house owner is responsible for applications for any relevant planning permission. Marshalls do not accept liability for application of planning permission on any project covered by the
Marshalls Hard Landscape Guarantee or otherwise.

In the unlikely event of products reaching you in less than satisfactory condition, you should notify the stockist immediately with details of the product and batch codes printed on the packaging. In addition to this, responsibility for costs incurred for uplifting and relaying defective products may be prejudiced if, upon reasonable inspection, the defect ought to have been
apparent prior to laying.

Pendle, Texured Utility and Richmond pavings are intended to serve the ‘budget’ end of the market and as such should not be confused with premium products such as Heritage or Coach House. In addition to this, because of their limited protection in transit, there is a significant probability of pavings bearing scratch marks to the face. Due to local manufacturing, precise colours and face finishes may vary and it is recommended that pavings from different factories are not mixed on site. Pendle, Textured Utility and Richmond therefore fall outside the scope of The Hard Landscape Guarantee.